A. Can we check and validate the machine before we pay for the machine online?
-Yes. Please call at the customer service number for detail inquiry or hands on experience with the machine. You can download the mobile application from Google Play store and inquire through Viber/WhatsApp/Messenger about the machine.
B. How to contact if we need some other machine than the machines in your list ?
-Please send us the details about the machine you need from the machine hub Nepal mobile application or send us an email at: [email protected]
C. Is there any discount on the machines?
-No. We are selling the machines at the least profit as possible. The price of the machines is fixed. However, if there are any discounts on the machine, it will be displayed in the machine description itself.
D. I recently bought the sealing machine, but I am confused how it works, can you help ?
-Yes, we not only sell the machines, but also give the free training for the use of any machine we sell.
E. What is the warranty period of the machine?
– There is 1 year warranty for every machine. However, we give free lifetime online customer service for our every client regarding the use of machine through our mobile application.
F. What if we need the machine as listed in the website, but with a different capacity than listed?
– You can contact at [email protected] with the details of the machine, we can give you the best machine for your capacity required.
G. Where is the store located?
-We are located at Lalitpur, Nepal. Please call us at customer service before you plan to come to store.
If you have any query of the machine or if you have any complain regarding the service provider, please do not hesitate to call us at +9779802302248.